Wednesday, May 6, 2020

Management of Restaurant Circulates †Free Samples to Students

Question: Discuss about the Management of Restaurant Circulates. Answer: Five amendments in the roster include: Due to a birthday event, Brett will be unavailable on 20th January, Friday. As Kylie has to attend a wedding, she will not be able to work on Saturday, 21st January, Saturday. Madeline has asked for Sunday and Monday as RDOs. As Sam has church every Sunday, he asked asked for Sunday as day off at work. As Tyler has study from Monday to Wednesday, he has not been given any shifts. Due to unavailability, Jessica has been given off on Wednesday and Thursday along with giving her a shift after 6 pm on Saturday due to her dance class. It is essential for the front of house employees of Futura restaurant to be aware of the roster a week before the commencing week. This will help the employees to schedule their other activities accordingly. The management of the restaurant circulates the prepared rosters in two ways among the front of house employees. Firstly, once prepared, the rosters are displayed in the notice board of the staff room. As a result, the staffs are able to view the rosters whenever they access the staff room and throughout the week. Secondly, the rosters are mailed to the staffs. Therefore, the staffs will be able to access the rosters according to their convenience. System of applying specific dates off work Firstly, the staffs need to inform the specific days off the work within the first two days of the previous week. This will be helpful as the rosters are made yet for the next week. Secondly, the staffs are also supposed to drop an email informing the week off along with mentioning the reason for such a request. At certain instances, the staffs have their special requirements due to which they ask for specific dates off the work. There needs to to be a systematic method that the staffs need to follow for requesting specific dates off at work. After preparing the roster for the week 16 January to 22 January 2017, the roster was evaluated to judge the suitability. In order to determine the effectiveness of the roster, the staff feedback was considered. After making the roster, it was seen that the staffs were happy with their allocated shift timings management. This is because the special requirements asked by the staffs were fulfilled while making the roster for the commencing week. As a result, the staffs were happy and gave positive feedback to the managers. Moreover, while making the roster, the peak hours of the restaurant was considered. Keeping in mind the type and way of service, shifts was allocated to experienced and full time workers. This resulted in high quality service for the customers. Thus, positive customer comments were also received from the customers while providing service.

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